Alliance & Cooper Solicitors ("we", "us") of 474 Cheetham Hill Road, Manchester, M8 9JW is the data controller for personal information collected through www.ac-solicitors.co.uk and in the course of providing our legal services. We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
1. Information we collect
We collect the information you give us when you contact us, submit a claim, complete our contact or newsletter forms, or instruct us. This may include your name, contact details, postcode, details of your matter and, where relevant, information about injuries, immigration status, employment or family circumstances.
2. How we use your information
- to respond to your enquiry, assess your claim and provide legal advice and representation;
- to carry out identity, conflict and anti-money laundering checks and to manage billing;
- to comply with our legal and regulatory obligations, including those of the Solicitors Regulation Authority;
- to send updates you have subscribed to (you can unsubscribe at any time).
3. Sharing your information
We keep client information strictly confidential. We only share it where necessary to act for you or where required by law — for example with courts and tribunals, the Home Office, insurers and opposing parties in a claim, medical experts instructed in your case or our regulators. We never sell your personal data.
4. Security and retention
We use appropriate technical and organisational measures to protect your information against loss, misuse or unauthorised access. We keep personal data only for as long as necessary for the purposes above and to meet our legal, regulatory and insurance requirements.
5. Your rights
You have the right to access, correct or erase your personal data, to restrict or object to its processing and to data portability. To exercise these rights, please email info@ac-solicitors.co.uk or call 0161 519 7777. If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office at ico.org.uk.
6. Changes to this policy
Alliance & Cooper Solicitors may update this privacy policy from time to time. The current version will always be available on this page.